PRIVACY POLICY
Last updated: 2025
1. Introduction
Welcome to our DistrictWardrobe Privacy Policy.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit [yourdomain.com], place an order, sign up for our newsletter, or otherwise interact with us.
We comply with the EU General Data Protection Regulation (GDPR) and applicable data protection laws.
2. Who We Are
Company name: [Your Company Name]
Registered address: [Company Address]
Email: [Privacy Contact Email]
Phone: [Optional]
Data Controller: [Name or Position]
3. What Data We Collect
We collect and process the following categories of data:
a. Information you provide directly
Name and surname
Shipping and billing address
Email address
Phone number
Payment details (handled securely by payment providers; we do not store full card details)
Account login credentials (ONLY if you register)
Communication and order history
Newsletter subscription preferences
b. Information collected automatically (via cookies and similar technologies)
IP address and general location (city/region level only)
Device and browser type
Pages visited and time spent on the site
Items viewed or added to your cart
Referral source (how you reached our site)
c. Information from third parties
Payment processors (e.g., Stripe, PayPal, Klarna)
Shipping carriers (e.g., DHL, UPS)
Marketing and analytics partners (ONLY where you have consented)
4. How We Use Your Data
We use your personal data to:
Process and deliver your orders
Communicate with you about your orders, returns, or customer service requests
Manage your account and preferences
Send marketing communications and newsletters (with your consent)
Personalize your shopping experience
Improve our website, products, and customer service
Comply with legal obligations (tax, accounting, fraud prevention)
5. Legal Bases for Processing
We rely on the following legal bases under GDPR:
Contractual necessity: To process and deliver your orders
Consent: For marketing emails, newsletters, and non-essential cookies
Legal obligation: To comply with tax and accounting laws
Legitimate interest: To prevent fraud, improve our services, and personalize your experience (where appropriate)
6. Marketing and Newsletters
If you choose to subscribe to our newsletter or marketing updates, we will use your email address to send information about:
New products and collections
Sales and promotions
Style tips and news about District Wardrobe ONLY
You can withdraw your consent at any time by:
Clicking the “unsubscribe” link in any email, or
Contacting us at [Privacy Contact Email]
We only send marketing communications with your explicit consent, and we never sell your data to third parties.
7. Cookies and Tracking Technologies
a. What are cookies?
Cookies are small text files stored on your device when you visit our site. They help us provide a better shopping experience by remembering preferences, analyzing traffic, and personalizing content.
b. Types of cookies we use
Type Purpose Example
Essential cookies Required for site operation (e.g., cart, checkout) Session cookies
Analytics cookies Help us understand visitor behavior Google Analytics, Meta Pixel
Marketing cookies Used to deliver relevant ads and offers Meta Ads, Google Ads
Preference cookies Save your language or region settings Functional cookies
c. Cookie consent
When you visit our website for the first time, a cookie consent banner appears. You can choose:
Accept all cookies
Reject non-essential cookies
Customize your preferences
You can change your preferences anytime via the “Cookie Settings” link at the bottom of our website.
d. Managing cookies
You can also delete or block cookies through your browser settings. Note that blocking essential cookies may affect website functionality.
For detailed information, please see our Cookie Policy [link if separate].
8. How We Share Your Data
We share your data only with trusted partners necessary for our business operations:
Payment providers: [e.g., Stripe, PayPal]
Shipping carriers: [e.g., DHL, UPS]
Website hosting and IT services
Analytics and marketing tools: [e.g., Google Analytics, Meta Ads]
All partners are bound by data processing agreements (DPAs) and must comply with GDPR.
9. Data Retention
We keep your data only for as long as necessary:
Order and payment data: up to 7 years (legal obligation)
Account data: as long as your account is active
Marketing data: until you withdraw consent
Customer support messages: up to 2 years
10. Your Rights
You have the following GDPR rights:
Access your data
Request correction or deletion
Object to or restrict processing
Withdraw consent (for cookies or marketing)
Request data portability
To exercise these rights, contact [Privacy Contact Email].
We will respond within 30 days.
11. Data Security
We use appropriate technical and organizational measures, including:
SSL encryption
Secure servers and firewalls
Restricted employee access to personal data
12. International Data Transfers
If data is transferred outside the European Economic Area (EEA), we ensure:
Standard Contractual Clauses (SCCs) are in place, or
The destination country has an EU adequacy decision
13. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the new “Last updated” date. We encourage you to review it regularly.
14. Contact
For any questions or concerns regarding this Privacy Policy or your data, please contact:
Email: [Privacy Contact Email]
Address: [Company Address]
If you believe your data protection rights have been violated, you can also file a complaint with your local data protection authority.